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DevAxis

FAQ

Questions, answered

Short, honest answers. Don't see yours? Ask our AI assistant in the corner, or send us a message.

General

Do you work with businesses outside your area?

Yes. We're a remote team serving small businesses nationwide across the U.S., and we welcome clients worldwide. Everything happens online (calls, video, email), and we reply within 24 hours.

Who will I actually be talking to?

The people doing the work. There's no account manager in the middle: you talk to the team that designs, builds and runs your project.

How do we get started?

Send us a message or use one of the calculators. A real person replies within 24 hours with questions or a clear quote. Once you approve it, we get to work.

Websites

How much does a website cost?

A standard small business website is $150–$200 one-time. After launch you can pick Hosting ($50/month) or Hosting + Updates ($100/month), or take the site and host it yourself with no monthly fee.

How long does a website take?

Most small business sites are live in about 2 days once we have your info (logo, services, photos if you have them). Bigger sites with lots of pages take a little longer, and we'll tell you upfront.

Do I own my website?

Yes. Your content, your domain and your site are yours. If you ever want to leave or host it yourself, we hand everything over.

What's included in hosting?

Hosting ($50/month): We host it, keep it online, secure and backed up. Hosting + Updates ($100/month): Everything in Hosting, plus content changes and small updates each month. No surprise fees.

Can I make changes after launch?

Yes. On the Hosting + Updates plan, content changes and small updates each month are included: just email us what you want changed. On other plans, we quote any change upfront before doing it.

Will my site work on phones and show up on Google?

Every site is built mobile-first and fast, with the SEO basics done right: page titles and descriptions, clean headings, a sitemap, and help setting up your Google Business Profile. Rankings are never guaranteed, but you start on a solid foundation.

What do I need to give you?

Your logo (if you have one), a list of your services, your service area and any photos you'd like to use. If you don't have some of it, we'll help.

Ads

How does ad pricing work?

Our management fee is 15% of your monthly ad spend, with a $150/month minimum: you pay whichever is higher (for example, on a $1,000 budget the fee is $150). Your ad budget itself is paid directly to Meta, Google or TikTok and is separate from our fee.

Do I need a big ad budget?

No. Many local businesses start small and grow the budget once they see what works. We'll recommend a starting budget that fits your goals and your area. Results are never guaranteed, but you'll always see exactly where the money goes.

Which platforms do you run ads on?

Mainly Instagram and Facebook. Google and TikTok ads are also available.

How do I know if the ads are working?

You get a plain-English monthly report: what we spent, how many people saw the ads, clicks, and the calls or bookings we can track. We adjust targeting and creative based on what the numbers show.

AI automation

How do the AI tools work?

The AI chatbot sits on your website and answers visitors' questions 24/7 using your services, prices and hours, then collects their details for you. The missed-call text-back texts anyone whose call you miss within seconds, so they book with you instead of calling a competitor. We set both up and keep them running.

How does the missed-call text-back work with my existing number?

You keep your number. We set up call forwarding so that when you can't pick up, the call is passed through our system and the AI texts the caller back within seconds to offer a booking or callback. Business texting requires carrier registration (called A2P 10DLC), and we handle that for you.

What does the AI chatbot know about my business?

We set it up with your services, prices, hours, area and FAQs. It stays on topic, and hands off to you (or collects their details) when a question needs a human.

How much do the AI tools cost?

Chatbot: $200 setup + $59/month. Missed-call text-back: $150 setup + $69/month. Both together: $299 setup + $119/month.

Software

What kind of software do you build?

Custom web apps and tools for small businesses: booking and scheduling systems, customer portals, internal dashboards, quote and invoice tools, and integrations that connect the apps you already use.

How is custom software priced?

Every project is different, so we give you a flat, written quote after a short call about what you need. No hourly billing surprises.

Who owns the code?

You do. When the project is paid for, the code and data are yours.

Billing

Are there long-term contracts?

No. Monthly services are month-to-month. Cancel anytime before your next billing date.

Are there any hidden fees?

No. You see the full price before we start. Ad spend is the only cost paid to someone else (Meta, Google or TikTok), and you control that budget.

Still have a question?

A real person replies, usually within 24 hours.

Send us a message

Ready to grow your business?

Tell us what you need. A real person replies with a clear, flat quote, usually within a day.